Thursday, June 11, 2009
It was boxing day in France today. Did you hear about the all-star boxing match?
If you didn’t have a ringside seat, allow me to fill you in on the details.
In this corner of the ring - La Mom. In the other corner of the ring - La France.
If you’ve lived in France long enough like La Mom has, you’ve learned how to verbally box with the best of ‘em. Who are the best verbal boxers this side of the globe? The French of course! And nothing makes La Mom happier than throwing an upper-cut to a rude French salesperson (feel free to insert “customer service rep” as well.)
This is what went down as I was shopping at H&M for a Hello Kitty belt for Small Fry.
(After 15 minutes of waiting in line, I finally arrived at the cash register and handed over the belt.)
H&M salesperson: There’s no price on this.
La Mom: Oh sorry, I didn’t see that.
H&M: So how much is it?
La Mom: I don’t know.
H&M: Well I need a price.
La Mom: So call for a price check. It’s not my problem.
(I know this sounds extremely snotty, but you have to understand the “it’s not my problem” is a standard line most customer service & sales people use in this country when they can’t be bothered to do something. My advice to you: use it on them first and catch them off guard.)
H&M: I can’t, you have to go get me another belt.
So I went to get a belt only because I just wanted to be done with this stupid exchange. I handed the salesperson the exact same belt, but with Strawberry Shortcake on it instead of Hello Kitty. Silly moi, I shouldn’t have assumed that same belt style + different cartoon character = the same price (especially when they are displayed right next to each other.)
H&M: It’s a different belt.
La Mom: I know, there aren’t anymore Hello Kitty belts.
H&M: (Insert ginormous Gallic shrug and eye roll) Well you could have told me that!
La Mom: Aren’t I telling you that now? And maybe you could try having prices tags on your belts and keeping some in stock. It's not my job to figure it out for you.
H&M: That's ok, I'm used to customers like you.
La Mom: That's ok, I'm used to horrible French service and salespeople like you.
So have you ever had to box in France? What are your boxing stories?